Sometimes I mention "home warranty" and people start nodding their heads and they say something like, "oh yes, insurance on my house." Well, no. It's not a homeowner's insurance policy. Homeowner's insurance is the big one; covers fire, trees crashing through your roof, someone getting injured on your property, your belongings, etc. A home warranty is something quite different.
The home warranty is a one year policy that covers the working parts of a house. Working parts are things like the heating & air system, water heater, dishwasher, swimming pool, electrical system, etc. They were originally created to give homeowners some coverage for the big ticket items like heating & air but have evolved to cover much more. Typically, the process goes like this:
The home warranty is a one year policy that covers the working parts of a house. Working parts are things like the heating & air system, water heater, dishwasher, swimming pool, electrical system, etc. They were originally created to give homeowners some coverage for the big ticket items like heating & air but have evolved to cover much more. Typically, the process goes like this:
- Your water heater malfunctions or quits working.
- You call the warranty company's toll-free number FIRST. Do not call a plumber, or any type of contractor without calling this number first. You will void the warranty.
- The warranty company authorizes the proper contractor to come to your home.
- You pay that person a deductible, which can be anywhere from $50 to $100, depending on your plan.
- The contractor evaluates the problem and determines if it can be repaired or if it requires replacement. They report this back to the warranty company who then approves the repair/replacement.
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